At Nimkish, we are committed to delivering your favourite Himalayan flavours safely and on time. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- Orders are processed within 1–3 working days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation and tracking details once your order is shipped
2. Shipping Time
- Estimated delivery time: 3–7 working days, depending on your location
- Delivery timelines may vary for remote or non-serviceable areas
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- We may offer free shipping on select orders, promotions, or minimum order values
4. Delivery Partners
We work with trusted courier and logistics partners to ensure timely and safe delivery of your products.
5. Order Tracking
- Once your order is shipped, you will receive tracking details via SMS/email
- You can use the tracking link to monitor your shipment status
6. Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier partner delays
- Unforeseen circumstances beyond our control
Nimkish is not liable for delays caused by third-party logistics providers.
7. Incorrect Address or Delivery Issues
- Please ensure that your shipping address and contact details are accurate
- Nimkish will not be responsible for failed deliveries due to incorrect or incomplete information
If an order is returned to us due to such issues, reshipping charges may apply.
8. Damaged or Missing Items
If your order arrives damaged or if items are missing:
- Please contact us within 24–48 hours of delivery
- Share clear photos/videos of the package and product
We will review the issue and arrange a replacement or resolution as applicable.
9. Cash on Delivery (COD)
- COD may be available for selected locations
- We reserve the right to disable COD for certain users or orders based on order history or serviceability
10. Contact Us
If you have any questions regarding shipping or your order, feel free to contact us:
Email: [email protected]
Phone:(0091) 82194 99951
We appreciate your trust in Nimkish and strive to deliver quality products with care and consistency.